There a few reasons you might not be able to use the player. Try the solutions below.
If you have an ad blocker enabled, navigate to its plug-in and follow the instructions to disable functionality on the player site only. The majority of current ad blocker plug-ins allow you to disable functionality on the player while keeping the ad blocker enabled on all other sites.
Note: If you are using AdBlock for Chrome, you need to disable the ad blocker for the whole site, not just the player.
The antivirus software could be preventing you from tuning in. There is a wide variety of anti-virus software available to the consumer which creates a wide array of issues that could present itself when trying to tune into the player.
You can try fixing this by adding a URL Exception into the antivirus software installed on your computer. The URL Exception option is typically found in the settings of the anti-virus program.
The following list contains articles that explain how to set up a URL Exception in the 4 most popular anti-virus programs:
See Google's detailed support page on how to add, remove, and manage plugins.
The latest version of each of the following browsers is supported:
Note: All major browsers have discontinued support for Windows operating systems older than Windows 7. If you are unable to load the player, please contact your local station for alternative listening methods.
Yes, the player works on mobile devices.
Certain streams are blocked from streaming outside of the US and in certain regions of the world. If you encounter one of the following scenarios the stream doesn't support a non-US IP address:
If the player appears normally but isn't playing anything, it could be a few different things.
In all cases, try again later, or contact the station.